Overview
We’re looking for a seasoned technical leader who brings deep expertise, broad systems thinking, and the hands-on drive to take complex ideas from design through delivery. You’ll work at the intersection of architecture and execution – shaping the technical direction of company-wide initiatives while staying close enough to the code to make them real.
Responsibilities:
- Define the technical vision for your domain, plan 18+ months ahead, and see it through
- Produce complete, production-ready system designs and help build them
- Write code and lead others in writing high-quality code
- Drive and participate in major architectural decisions relating to scale, reliability, and security
- Serve as a reference point for engineering excellence
- Conduct architecture reviews, identify systemic risks, and introduce improvements
- Proactively identify opportunities to extract shared systems and define reusable patterns
- Coach and mentor Staff and Senior engineers in technical design, architecture, and systems thinking
- Run cross-team knowledge-sharing sessions
- Partner with engineering leadership on roadmap and resource planning
- Surface and advocate for non-functional requirements
- Assess candidates for senior technical roles and design interview plans
Required Qualifications:
- 10+ years of industry experience in large-scale enterprise web or SaaS applications, with 7+ years in senior IC roles designing and building systems used by other engineers at scale
- Proven track record of designing and shipping large-scale distributed systems
- Deep expertise in at least one primary technology stack (e.g. C#/.NET, Java, C++ or equivalent)
- Ability to quickly ramp up on and contribute to any technology in ServiceTitan's stack
- Strong command of distributed systems fundamentals: event-driven architecture, asynchronous programming, concurrency, fault tolerance, and performance tuning
- Hands-on experience with cloud infrastructure (Azure, AWS, or GCP), including architecture, automation, and operational practices
- Solid grounding in data architecture: relational, NoSQL, vector databases, and distributed persistence
- Familiarity with AI/ML systems and LLM-based architectures
- Experience leading monolith-to-microservices or service-oriented migrations through to completion
- Strong command of modern engineering practices: Git, CI/CD, containerization (Docker), RESTful services, and observability tooling
- B.S., M.S., or PhD in Computer Science, Engineering, or a related technical field
- Bias for execution: you are equally comfortable at the architecture whiteboard and in the codebase
- Strong communication skills
- Coaching mindset
- Breadth across the engineering landscape with deep mastery in at least one area
- Habit of identifying risks, dependencies, and improvement opportunities
- Strong empathy for end users
Benefits:
- Flextime, recognition, and support for autonomous work
- Flexible time off with ample learning and development opportunities
- Comprehensive onboarding program
- Leadership training for Titans at all levels
- Bonusly and peer-nominated awards
- Company-paid medical, dental, and vision for employees and dependents
- Parent and siblings’ insurance
- Wellness benefit
- Office massage
- Parental leave and support
- Financial planning tools
- Employee Assistance Program services
- Systems thinking
- Technical leadership
- Architecture design
- Mentorship
- Strategy planning
- Risk assessment
Technologies:
- C#/.NET
- Java
- C++
- Azure
- AWS
- GCP
- NoSQL
- Vector databases
- AI/ML
- LLM
- Git
- CI/CD
- Docker
- RESTful services
- Elasticsearch
- DataDog
- Prometheus
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