Job Description

We are looking for a Product Owner to own the paying customer’s experience after purchase. We’re not looking for a task manager. We’re looking for someone who will own a part of the product end-to-end, from hypothesis to results.

Responsibilities:
  • Getting offer volume right: making sure customers see neither too many nor too few options
  • Improving the relevance of recommendations and building trust in what we show
  • Increasing relevant invites to paying customers
  • Raising the probability that a new customer forms a quality match in their first week
  • Designing mechanics that bring users back into conversations (e.g. gamification, nudges, reminders)
  • Understanding which matching parameters matter most for different user segments, and using segmentation, personalization, and data enrichment of offers to improve results
  • Find bottlenecks and growth points in the post-purchase journey using data, research, and common sense
  • Turn ideas into clear, testable hypotheses with defined success metrics
  • Work with engineers, designers, analysts, and data/ML specialists to ship fast and efficiently
  • Manage requirements, priorities, and timelines for smooth, predictable delivery
  • Run experiments, analyze results and product metrics, then iterate and scale what works
Required Qualifications:
  • A B2C product person with hands-on experience in:
  • Customer experience and customer journey design, activation, onboarding, or the first-session experience
  • Discovery-driven products with a large volume of offers or listings
  • Search or feed relevance, matching, or recommendation systems
  • Segmentation, personalization, and enriching offers with data
  • You know how to formulate hypotheses and define requirements
  • You can drive delivery
  • You know how to validate results and run A/B tests and other experiments
  • You're comfortable with qualitative and quantitative product research
  • You work well cross-functionally with designers, analysts, and engineers
  • You understand product metrics and how to find growth opportunities
  • You focus on results, not process
  • You take ownership instead of waiting for direction
  • You're comfortable with changing priorities
  • You communicate clearly and directly
  • You treat failures as learning, not setbacks
Benefits:
  • REMOTE OPPORTUNITY to work full-time
  • The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment
  • Vacation 28 calendar days per year
  • 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave
  • Bonuses up to $5000 for recommending successful applicants for positions in the company
  • 50% payment for professional training, international conferences, and meetings
  • Corporate discount for English lessons
  • Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children)
  • Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years
  • Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Skills:
  • Customer experience and customer journey design
  • Product research
  • Hypothesis formulation
  • A/B testing
  • Cross-functional collaboration
  • Product metrics analysis
Note:

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