Overview

You will work on a Digital Operations Platform that supports business stakeholders in managing core processes, reporting, and decision making. The platform integrates several internal and external systems to provide a unified experience for operations teams and management. Client: Our client is a global full-service contract research organization (CRO) that specializes in clinical development services for the pharmaceutical and biotechnology industries Project Overview:

Responsibilities:
  • Act as a primary contact for business stakeholders regarding product features, priorities, and delivery plans
  • Elicit, analyze, and document business needs, processes, and rules in a clear and structured way
  • Translate business requirements into user stories, acceptance criteria, and supporting documentation for the development team
  • Own and maintain the product backlog, ensuring that items are clearly described, prioritized, and ready for implementation
  • Facilitate backlog refinement, planning, and review sessions together with the Product Manager and the development team
  • Collaborate with UX specialists to shape user journeys, wireframes, and prototypes that reflect business goals and user needs
  • Work with technical team members to clarify requirements, assess feasibility, and align on solution approaches
  • Define and agree on acceptance criteria and support the team in verifying that delivered functionality meets them
  • Support quality assurance activities by clarifying business scenarios, edge cases, and expected outcomes
Required Qualifications:
  • Experience in a Senior Business Analyst, Product Owner, or similar product facing role in an IT environment
  • Background of at least five years in business analysis, product ownership, or a closely related discipline
  • Practical experience working with agile frameworks such as Scrum or Kanban in a product team setup
  • Proven record of writing clear user stories, use cases, and acceptance criteria for development teams
  • Experience in stakeholder management, including cooperation with business users, managers, and technical teams
  • Ability to model and analyze business processes using notations such as BPMN or similar approaches
  • Understanding of system integration concepts, including REST APIs, data flows, and dependencies between services
Nice To Have:
  • Experience in a pure Product Owner role, owning a product roadmap and release planning
  • Background in domains such as operations, finance, ecommerce, or enterprise platforms
  • Familiarity with UX discovery practices such as user interviews, usability testing, or journey mapping
  • Experience with additional analysis or visualization tools such as Power BI, Tableau, or similar
  • Knowledge of event driven architecture concepts and message based integrations
Note:

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