Overview

iSpace Armenia is looking for a Store Manager to lead store operations and team development.

Responsibilities:
  • Creation of a strategic plan for store development according to SWOT
  • Team management (work schedule, hiring, adaptation, training and development, creation of a personnel reserve, assessment, non-financial incentives, task distribution)
  • Product assortment management (ordering, matrix formation, product rotation, inventory)
  • Fulfillment of the store sales plan (by income, by product groups, by Old Stock)
  • Quality control and customer service standards
  • Control of financial reporting for the store
  • Compliance with and monitoring the implementation of work standards according to the vendor’s guides, including merchandising, store and legislation
  • Ensuring the store's operating activities comply with the law (compliance with safety regulations, fire safety, tax rules and laws)
  • Preparing the store and staff for the launch of promotional activities (ordering goods, collecting pre-orders, monitoring the preparation process)
  • Resolving conflict situations and processing complaints from clients
  • Analysis of competitors' advantages in a location with subsequent implementation of best practices
  • Work with internal ERP system (IT4Profit: SOT, PSI, Balance Score Card, Inventory consolidated)
Required Qualifications:
  • Specialized secondary or higher education
  • Experience in a management position for at least 1 year or achieving KPIs in the position of Store Shift Manager within 3 months, as well as successful defense of an individual development plan
  • Knowledge of sales standards, communication with clients, cash discipline
  • Willingness to work on your feet during the shift
  • Knowledge of Armenian Russian
Nice To Have:
  • Experience in team building (training, development and motivation)
  • Experience with vendor equipment
  • Knowledge of English
Technologies:
  • ERP
  • IT4Profit
Note:

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