Overview

Responsibilities:
  • Lead daily IT operations across service desk, infrastructure, network, cybersecurity and IT-related OT support
  • Ensure incidents and service requests are resolved within agreed service levels and drive continuous service improvement
  • Maintain the availability, performance, integrity and lifecycle management of IT systems, networks, server room infrastructure, cloud platforms and end-user computing
  • Manage hybrid cloud environments including Azure and Microsoft 365 and maintain key technology standards and registers
  • Maintain system patching, upgrades, endpoint protection and other core operational security controls
  • Own and maintain the ISMS and implement cybersecurity controls aligned with ISO 27001 principles
  • Enforce access management, data protection and security governance controls
  • Support secure OT operations through oversight of IT-side OT architecture, patching, antivirus and key security control reviews
  • Lead and deliver IT and technology improvement projects in line with site and business priorities
  • Participate in audits, risk assessments, incident response and the management of IT and information security risks
  • Manage IT vendors, service providers, contracts, third-party security requirements and technology purchasing within approved authority
  • Control the IT budget and drive cost-effective delivery of technology services
  • Lead, coach and develop the site IT team
  • Act as the key interface between site operations, corporate technology teams, vendors and the IT steering committee
  • Supports data governance and maintain IT, OT and digital policies, procedures, registers etc
Required Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • Master's degree preferred
  • Minimum 7+ years of progressive IT experience, including at least 2 years in leadership role
  • Experience in mining, industrial, or other operational environments preferred
  • Strong knowledge of IT infrastructure, networks, servers, cloud platforms, and end-user systems
  • Exposure to OT, SCADA, or industrial control environments preferred
  • Experience with Microsoft technologies including Azure and Microsoft 365
  • Knowledge of IT service management, cybersecurity frameworks, and information security practices
  • Understanding of IT governance, data protection, and information lifecycle management
  • Strong leadership, communication, stakeholder engagement, and problem-solving skills
  • Proven project delivery and vendor management capability
Note:

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