Overview

We are looking for an experienced manager to join our team at TUMO as a Workshops Team Manager. This is an exciting opportunity for a motivated and passionate individual to make a real impact in the education of TUMO students leading a team of skilled Workshop Leaders.

The role is responsible for ensuring that Workshop Leaders provide outstanding student experiences, and for identifying and implementing improvement initiatives. Strong leadership skills and the ability to lead people effectively and manage operations are essential for this role, as the manager will serve as the primary point of contact for any operational or management-related issues. The manager will also be responsible for developing and implementing strategies to improve students’ experience in workshops.

Responsibilities:
  • Planning of workshops and related activities, including arranging for necessary materials, facilities, and equipment
  • Setting goals and objectives for Workshop Leaders.
  • Ensuring that the team meets or exceeds all KPIs
  • Setting employee performance goals and objectives according to the company's policy
  • Streamlining the operations and management of TUMO Workshops to ensure delivery against agreed benchmarks of student success, quality assurance, and efficiency
  • Acting as an escalation point for any issues pertaining to workshop delivery or people management
  • Providing effective management to Workshop Leaders, ensuring that they develop students’ skills through the delivery of exceptional workshops
  • Fostering effective cooperation with other TUMO Centers’ Workshops Team Managers
  • Sharing monthly schedules with corresponding stakeholders
  • Ensuring overall team adherence to and achievement of quality control checks, upholding the standards for workshop delivery and student evaluation across the team
  • Overseeing the logistical arrangements for the workshops across all TUMO centers, including center travel, accommodations and transportation
  • Implementing Service Improvement Plans with agreed improvement measures and monitoring achievement against those measures
  • Addressing technical issues by opening and following up on tickets
  • Channeling various requests from Operations/Students.
Required Qualifications:
  • You are a passionate person who derives pleasure from motivating, inspiring, guiding, and coaching your team
  • You enjoy planning, organizing, delegating and arranging resources, and ensuring the successful completion of team responsibilities
  • Team management
  • GSuite
Additional Information:

Benefits

  • Health Insurance and discount on travelers insurance
  • Assistance with work permit and opening a bank account if needed
  • Extra New Year paid holidays: 3rd, 4th and 5th of January
  • 5 days of Personal Leave
  • ​Birthday Leave
Note:

✨ Our intelligent job search engine discovered this job and republished it for your convenience.
Please be aware that the job information may be incorrect or incomplete. The job announcement remains the property of its original publisher. To view the original job and its full details, please visit the job's URL on the owner’s page.

Please clearly mention that you have heard of this job opportunity on https://ijob.am.