Overview

We are in search of a highly experienced Business Analyst specializing in the travel domain. The ideal candidate will possess a deep understanding of Global Distribution Systems (GDS) and will excel in facilitating communication between diverse business stakeholders to drive project success. Client: Our client is a global travel-tech company that provides various travel services. Project Overview:

Responsibilities:
  • Conduct thorough analysis of travel industry trends and requirements to inform business strategies
  • Collaborate with stakeholders to gather, document, and clarify business requirements related to travel operations
  • Develop process maps and workflows to streamline travel management operations
  • Work with IT and development teams to translate business needs into functional specifications
  • Facilitate workshops and meetings to ensure alignment and clarity among stakeholders
  • Monitor project progress and provide regular updates to ensure adherence to timelines and deliverables
Required Qualifications:
  • 3+ years of experience as a Business Analyst, preferably in the travel or TMC (Travel Management Company) domain
  • Strong understanding of travel booking flows, including air, hotel, and car reservations
  • Hands-on experience with GDS platforms such as Sabre (Sabre Red, Sabre APIs, PNR workflows, etc.), Amadeus or Travelport
Nice To Have:
  • Knowledge of NDC (New Distribution Capability) and evolving GDS strategies
  • Understanding of invoice approval workflows, supplier reconciliation, and mid-office/back-office processes in travel
  • Familiarity with Compleat or other expense automation/invoice processing tools
  • Knowledge of the PNR lifecycle, including creation, modification, ticketing, queuing, and synchronization across mid- and back-office systems
Note:

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