Overview

The Senior Manager, Armenia Operations leads the operational strategy and team behind our Armenia site. You’ll set the direction for how the site operates, and lead the team responsible for executing it.

Responsibilities:
  • Operational strategy: Set the vision and roadmap for how the site's operations should scale to support a high-growth workforce, anticipating needs well ahead of them becoming problems.
  • Team leadership: Lead, coach, and develop a team of operations professionals; build their capability, set clear priorities, and hold a high bar for execution without managing the details yourself.
  • Vendor and budget strategy: Own the strategic direction of vendor relationships and operational spend, ensuring the site has the right partners and resources to support its growth.
  • Cross-functional leadership: Partner closely with the VP & Regional Managing Director and cross-functional leaders (HR, Communications, Finance and Accounting, Business Strategy) to keep site operations aligned with broader business priorities.
  • AI automation: Identify and champion opportunities to apply AI and automation across site operations, driving efficiency and scalability as the team grows.
  • Organizational design: Continuously assess how the operations function should be structured as the site grows, and make the case for change when needed.
Required Qualifications:
  • 6+ years of experience in operations, facilities, or workplace leadership, with 3+ years directly managing and developing teams
  • A track record of leading operations for a large, complex site or organization
  • Strong people leadership
  • Strategic range paired with sound judgment
  • Excellent stakeholder management and communication skills
  • Experience or familiarity with AI and automation tools
Benefits:
  • Flextime, recognition, and support for autonomous work
  • Flexible time off with ample learning and development opportunities to continue growing your career
  • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events
  • Bonusly, peer-nominated awards, and more
  • Company-paid medical, dental, and vision
  • Parent and siblings’ insurance, wellness benefit, office massage, etc.
  • Parental leave and support, financial planning tools, Employee Assistance Program services, and more
Nice To Have:
  • Experience in a fast-growing, dynamic business environment strongly preferred
Skills:
  • Team leadership
  • Strategic planning
  • Vendor management
  • Cross-functional leadership
  • Stakeholder management
  • Communication
Technologies:
  • AI and automation tools
Note:

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